Category: Ewelink network status

Ewelink network status

Ewelink network status

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Judging Your Sonoff Status from LED Indicator

Enter your search term here New support ticket. Check ticket status. Why I can't receive push notification and how to fix this? If you can not receive push notification, please follow the steps to receive operation notification. Check if your cellphone is in power-saving mode If your device turns on or off by itself, kindly check if your device is in any of the situations below.

Please check if you have shared the device wit Network unavailable. When the error message "Network unavailable" occurs, please check if you are in any of the following situations.

Please check your phone setting Device sharing failed. How many devices can the app support? Generally speaking, there is no limitation on the number of devices connected with your mobile app. However, connecting too many devices may cause unstable Can you make the timer min unit to second so that I can activate my device for a few seconds?

Sorry this is not supported at the moment, while this is included in our future plan. The progress will be shared on the social network. Can we group the switches?

ewelink network status

Please update the eWeLink app to the latest version and refer to the following steps to group the switches. Can the app be used on PC?

Is it possible to run two Android phones? One eWeLink account can't be logged in simultaneously on two cellphone. However, you can register with more than one account, log in one account in one Please check the input method, and make sure it's English.No matter which specification is selected, the functions remain the same.

There are two working modes for the product: inching mode and self-locking mode. There are two wiring way. There are two kinds of wiring way. In this way, when users press the setting button or use the APP to turn on, connected appliance will be turned on for 1s and then auto turned off. In this way, when users press the setting button or use the APP to turn off, connected appliance will be turned off for 1s and then auto turned on.

And the one below the relay indicates relay on or off status on: turn on the connected device, off: turn off the connected device. For the new version, it blinks like this:. For the old version, it blinks like this:.

Click next. When this complete, you can give your device a name. The owner can share the devices to other eWeLink accounts. While sharing devices, both should stay online on eWeLink. How to make it possible? The other account will receive an invitation message. The other user will have access to control the device.

Scene Settings is in the upper right corner of Device List. One device one owner. Other people can not add the devices that have already been added. If it stays offline for a long time, please judge the problem by the green led status:. At last, make sure that your router is MAC-open.

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Then please confirm your WiFi router works normally. Please close the WLAN of your phone then open it after a minute. At the same time, please power off the device if you can, then power up to try again. The green led keeps off, even if the device is powered on.Hi, welcome to use Sonoff Hum warm mist humidifier! Power: 25W. Note: to avoid possible white dust due to hard water, it is recommended to use distilled or filtered water.

Do not fill the water all the way to the humidifier rim. Device state will simultaneously display on the interface. Display water level: normal and shortage. The owner can share the devices to other eWeLink accounts. While sharing devices, both should stay online on eWeLink. How to make it possible? The other account will receive an invitation message.

The other user will have access to control the device. Preset timers can work even network is unavailable, but the device must keep power on. If it stays offline for a long time, please judge the problem by the green led status:.

At last, make sure that your router is MAC-open. Then please confirm your WiFi router works normally. Please close WLANof your phone then open it after a minute. At the same time, please power off the device if you can, then power up to try again. All devices must be connected to the router, thus they can communicate with the Internet cloud server.

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The green led keeps off, even if the device is powered on. Fill in Water 2. Add device 3. Your WiFi must work normally. The led will light up red. If no password, keep it blank. Now eWeLink only support 2.

eWeLink Works with Alexa Tutorial

APP features 4. Security mechanism One device one owner. Other people can not add the devices that have already been added. Update It will auto-remind you of new firmware or version.

If it stays offline for a long time, please judge the problem by the green led status: 1.App on my android keep giving network connection error. I have logged out, logged back in, tried on wifi, on cellular. Any ideas? Is this a server side issue or is this a phone issue and what could I possibly do that I haven't done already to fix it. Also lately I have noticed the app keeps making me sign in randomly. Have important stuff connected to it and can't control it!

Same here for last few days, opened a ticket, posted on their twitter and facebook, no reply, no rectification. Poor show! Home Solutions Forums. Enter your search term here New support ticket. Check ticket status. Alon Asherson started a topic about 2 years ago.

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Using my android phone, keep getting network connection error on ewelink. I removed the software, reinstalled, same issue.

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Disconnected and reconnected all my sonoff devices to wifi. Reset my router and wifi extenders. My internet and network locally is working perfectly. My sonoff devices work perfectly with alexa and EWElink skill.

I have logged out, logged back in, tried on wifi, on cellular cleared cache, cleared all settings. I generally dont touch the app, but I still prefer to have it function. B Fernandez said about 2 years ago. Thierry Jaquenoud said about 2 years ago.Click to learn:. The device failed to connect to your router:. The LED blinks once every 2s, and the device is offline, it means it failed to connect to your router. The WiFi strength is weak. Your router is too far away from your device, and there may be some interference in the environment.

If the problem still exists, please cut off the power of device and power it up again. Make sure you are not using the 5G WiFi when you adding the device. If you are connecting to 5G WiFi, please delete the device and re-add via 2. One normal router usually supports about devices including phone, PC, tablet, and all other devices that connects to the same router.

If successful, try to connect your device again. You may have downloaded too many files at the same time, which occupied most of the bandwidth, thus your device did not have enough bandwidth to connect to the server. If so, please stop downloading and try to re-add your device. You may have more than one router with the same name, and your device may have connected to the non-networked one. In this case, you should reset your router name and choose the networked one to connect.

Then try to connect your device again.

Force Your Devices to Work on Lan Mode(No Hack/No Flashing FW/No Changing Configuration)

In this case, please check the connection way between routers, then try again. If you have checked all above and found them no problems, maybe some terminal of the local area network you are locating has affected ARP virus. We suggest you to manually bind gateway and MAC address, then try again.

You may have opened firewall or some security software. In this case, please temporarily close them and try to connect the device again.

After making all above checks and finding them no problems, the possible problem should be DNS error.

ewelink network status

Please manually change DNS server address and try again. After making all above checks and find no problems but still failed, the possible problem should be DNS error. Please manually change DNS server address to Then try to re-add your device. You can also ping our server address on your computer.

Please select the server address according to your location. Then send the result to our support. The circuit may be damaged, please send it back to us for testing.A free home automation hub that allows you to communicate with and automate connected devices in your home via your phone, anywhere and anytime.

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Smart made simple, eWeLink gives you smart. Remote control — Convert regular devices into smart devices. It allows full control over your appliances to access all the features right from the eWeLink app. Timing schedules — Set an on and off time for your appliances depending on your desired scheduling needs, the way they will turn on and off automatically at a given time. Group Management — Support you to create device groups for organizing connected devices based on location, function or any other types, convenient for you to find the device you want to manage rapidly.

Smart scenes — Give you a solution to groups for controlling a crowd of appliances, and you can make more actions happen in your home via a single tap on your phone.

Device sharing — Share devices with your family at your home or your colleagues at the office, which makes them control devices directly from their phones. LAN control — Designed to offer much convenience and freedom to control devices even though no Wi-Fi accesses. Pattern lock — Aim to focus on the secure control for your appliances, avoiding children tapping on the app by mistakes to change the status of your appliances.

Fast and reliable operation with great Google Home and Amazon Echo integration. How many devices can the app support?

Generally speaking, there is no limitation on the number of devices connected with your mobile app.

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However, connecting too many devices may cause unstable network connection and make some device offline, and this depends more on the performance of your router instead of the device. Can the app be used on PC.

ewelink network status

Is it possible to run two Android phones? However, you can register with more than one account, log in one account in one phone and then share the devices from one account to the other one. Usually update once a month.

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Smart made simple, eWeLink gives you smart app store google. Find the Device, Quickly and Clearly Group Management — Support you to create device groups for organizing connected devices based on location, function or any other types, convenient for you to find the device you want to manage rapidly. More Intelligent Than Before Smart scenes — Give you a solution to groups for controlling a crowd of appliances, and you can make more actions happen in your home via a single tap on your phone.

Control with Your Whole Family Device sharing — Share devices with your family at your home or your colleagues at the office, which makes them control devices directly from their phones.

No Available Wi-Fi? Secure Your Devices Pattern lock — Aim to focus on the secure control for your appliances, avoiding children tapping on the app by mistakes to change the status of your appliances.It allows you to remote control and manage your favorite smart devices of different brands in a single App. The smart home devices connect to home appliances and electronic devices via WiFi, allowing you to remote control through the APP eWeLink. There isn't a limit to the number of devices you can add to eWeLink, although we usually say By adding the smart home devices to the eWeLink account, users can control the devices by following and accessing to Coolkit's WeChat subscription account, or by adding a widget to mobile desktop later on.

Please scan below QR code. If you are using a lower version, please uninstall and then scan and download the latest version. It will support more languages in the future. It supports registration by email or mobile phone number. We suggest you update your app to the latest version. Users from Asian countries should register with mobile phone number. While users outside Asian area should register with email address. Turkey users also need to register with phone number.

But sometimes the app will judge which server is more stable in your location, then it will auto judge whether to let you connect with Asian servers register with phone number or other servers register with email. Fill in the verification code and password, confirm password and submit. For safety, the password should be no less than 8 characters. If you failed to receive any code, please submit a feedback on the App.

One account can only log in to one mobile phone.

ewelink network status

If you have logged in with phone A, later you log in with phone B, your device will auto-exit from phone A. If you forget your password, please log out, go to the login interface.

Click "Forget Password" to reset. So every new device must be paired with user's home WiFi and added to eWeLink account. Before adding a device, Android phone must allow WiFi. Please make sure the WiFi your phone connects is the same as the one you select in eWeLink device pairing WiFi option.

Please note that all eWeLink products should be paired via the WiFi router, starting from 3. Step 2. Open eWeLink. For Android, please select the pairing icon according to how the LED blinks. Click NEXT. Tap on NEXT. A reminder here: if the phone asks a similar question like "eWeLink wants to locate your position, accept or reject? Otherwise, it may cause a failed pairing.


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